Terms of use

These terms of use apply to the website of the Centre de Recherche sur l’Anti-Corruption (CERC) at cerc.cd, to CERC’s citizen monitoring apps and to the phone lines and messaging services CERC uses to communicate with the public. By using them, you accept these terms.

CERC is a non-profit organisation registered in the Democratic Republic of the Congo (registration number 42579 (F.92)), 23, Avenue Lumumba, Kavimvira, Uvira, South Kivu, DRC. Last updated: 30 October 2026.

CERC offers:

• the website cerc.cd, with information on our work, publications, news and a contact form;
• EduCheck (educheck.cd): monitoring of schools;
• HealthCheck (sante.cerc.cd): monitoring of health centres;
• GovCheck (govcheck.cerc.cd): reporting problems with public services;
• UNCAC Tracker (apps.cerc.cd/uncactracker): following the DRC’s implementation of the UN Convention against Corruption;
• phone lines and messages (SMS, RCS and WhatsApp) to answer your questions and follow up on your reports.

You agree to use our website, apps and messaging services lawfully and in good faith. In particular, you agree not to:

• submit information you know to be false, or reports intended only to harm a person;
• share personal information about others that you are not entitled to share;
• send threatening, abusive, discriminatory or unlawful content;
• try to access, disrupt or damage our systems or the accounts of other users;
• use our services for advertising or commercial purposes.

You are responsible for the information you submit through our apps, forms and messages. CERC may check, moderate or decline to publish it, and may use the data, in aggregated or anonymised form, for its research, advocacy and reports to the authorities concerned.

CERC protects the identity of people who report corruption. Reporting to CERC does not replace a complaint to the police or the courts, and CERC cannot guarantee the outcome of a report. In an emergency, contact the competent authorities.

CERC sends messages only to people who have contacted it or agreed to receive them: follow-up on a report, appointments, replies to your questions. The number of messages depends on your exchanges with us.

Reply STOP at any time to stop receiving messages, or HELP for assistance. Message and data rates from your mobile carrier may apply. Our messaging services are not an emergency service.

Some apps ask you to create an account. Keep your login details confidential: you are responsible for activity under your account. Tell us at once at info@cerc.cd if you think someone else is using it.

Unless stated otherwise, the texts, images, logos, reports and apps of CERC belong to CERC or its partners. You may quote and share our publications for non-commercial purposes, naming CERC as the source. Any other use needs our written permission.

We do our best to keep our services available and accurate, but we cannot guarantee that they will always be available, uninterrupted or free of errors. We may change, suspend or stop a service at any time.

To the extent permitted by law, CERC is not liable for indirect damage resulting from the use of, or the inability to use, its website, apps or messaging services, or from decisions taken on the basis of the information they contain.

Our services may link to sites and platforms run by others (social media, partners, public authorities). CERC is not responsible for their content or their privacy practices.

How we handle personal information is explained in our Privacy policy.

These terms are governed by the laws of the Democratic Republic of the Congo.

CERC may update these terms. The current version is always on this page, with its date. If you keep using our services after a change, you accept the updated terms.

Questions about these terms? Write to info@cerc.cd or use our contact form.